Accident reports in a MultiCultClassics Monologue…
• Starbucks admits to accidentally double-charging customers at over 7,000 stores on Memorial Day. The coffee seller claims all the bad charges were resolved. But it says something that so many customers didn’t even realize the error themselves.
• Zagat awarded Mickey D’s a No. 1 ranking for value and having the best value menu; plus, the fast feeder was recognized for having the best French fries and breakfast sandwiches. All of those honors might be impressive until you consider the competition. Best breakfast sandwiches?
• The Supreme Court put the Chrysler-Fiat deal on hold, saying it needed more time to consider the complaints against the government-orchestrated sale. Let’s hope Fiat doesn’t use the delay to take a second look under the proverbial hood.
• The CEO of teddy-bear maker Steiff is facing a lawsuit from an ex-employee, who charges he sexually harassed and even raped her. But he probably sent her a nice teddy bear afterwards.
this is bad timing for Starbucks... the last thing they need right now is more bad PR
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