Anybody else sense an undercurrent of racism in this Discover Card commercial guaranteeing 100% U.S. based customer service?
Anybody else sense an undercurrent of racism in this Discover Card commercial guaranteeing 100% U.S. based customer service?
Finally found the Discover Card commercial with the sassy sistahs. The customer service representative actually asks, “How can I help you, girl?” Would even Peggy try such over-the-top familiarity?
Still haven’t found the new Discover It Card commercials to post, but managed to capture a few screen grabs while one—featuring sassy sistah girls—was playing online. It is just awful.
The new TV campaign for the Discover It Card defies explanation. After a long-running series of commercials starring Peggy the foreign call center representative—dramatizing the problem of lousy customer service—the latest campaign depicts Discover representatives as even more bizarre and obnoxious than Peggy. There’s also a Black spot with a stereotypical sistah girl representative. Can’t find the full batch online, but will post the commercials as they become available. The credit card company should discover a new advertising agency pronto.