The Sun reported Cracker Barrel returned two popular menu items after customer backlash.
Wonder if the restaurant chain will bring back discrimination and racism too.
GOING CRACKERS Cracker Barrel makes menu U-turn after loathed update & bosses make admission after backlash
The company has faced mounting criticism in recent weeks over proposed changes
By Will Miller
CRACKER Barrel has announced the return of two longtime menu favourites after fierce customer backlash.
The returning dishes are the Hamburger Steak and Eggs in the Basket.
These much-loved items are described as classics that embody the kind of hearty, familiar fare Cracker Barrel has served for generations.
“Winter calls for comfort and connection, and nothing delivers that better than the classics,” said Thomas Yun, Cracker Barrel’s vice president of menu strategy and innovation.
He added the decision to revive the dishes was a no-brainer.
“Not only are they timeless favourites with deep roots on our menu, but they’re also among the most requested dishes from our guests.”
Hamburger Steak has been a staple at Cracker Barrel since the chain first opened its doors in 1969.
The dish features seasoned beef topped with a rich, buttery garlic sauce and is served with a choice of two or three traditional sides.
Eggs in the Basket, meanwhile, is billed as a nostalgic breakfast favourite.
The meal consists of two slices of golden-grilled sourdough bread with an egg cooked in the centre, served alongside bacon or sausage and one classic side.
The renewed emphasis on tradition marks a shift in tone for the Tennessee-based chain, which has faced criticism in recent months for appearing to move away from the very heritage it is known for.
In August, Cracker Barrel sparked backlash after unveiling a new logo design that replaced its iconic “Old Timer” image with a simplified, modern look.
The change came as part of broader plans to modernise the chain’s restaurants with brighter, more contemporary decor and an updated menu.
After more than a week of mounting controversy, the company changed its mind – restoring the old logo and putting its modernisation efforts and menu changes on ice.
Still, some customers say Cracker Barrel has continued to drift from tradition.
On New Year’s Day, the chain broke its tradition of offering of offering black-eyed peas to mark the holiday.
For generations, the food has been a traditional New Year’s day dish.
The company has also faced internal changes.
In December, CEO Julie Felss Masino confirmed that members of its corporate staff would be laid off.
“While this will be understandably difficult for some of our corporate team members, it is necessary to successfully navigate the current headwinds,” Masino said.
Cracker Barrel said the layoffs will be implemented in two phases, including some recent restructurings, as part of an effort to streamline kitchen operations and reduce costs.
Against that backdrop, the return of familiar comfort dishes may signal an attempt to reconnect with the identity that made Cracker Barrel a household name in the first place.
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