
Advertising Age published a lengthy report on how
Latino representation in Super Bowl LX advertising waned at a critical time for
the segment.
In short,
Latinos got iced while ICE reigned.
Hispanic
representation wanes in Super Bowl ads at critical time
By Lindsay
Rittenhouse
Diversity is
waning in Super Bowl LX advertising, and noticeably scarce this year is
Hispanic representation.
Several
diversity and inclusion experts interviewed for this story said the lack of
Hispanic casting and storylines is particularly disappointing given the
Immigration and Customs Enforcement’s targeting of this community, leaving them
already feeling isolated and vulnerable.
“Latinos in the
U.S. are navigating significant injustices in the current political
environment, and non-Hispanic allies are increasingly showing up to support and
protest alongside the community,” said Myles Worthington, CEO and founder of
agency Worthi. “As marketers, knowing there is a massive influx of this
audience watching the Super Bowl, it’d simply be poor strategy not to find a
specific way to connect.”
Rocket
Mortgage’s “America Needs Neighbors Like You” is one of the only national Super
Bowl ads this year to prominently feature a Latino cast and promote a more
earnest message of unity in a sea of in-game creative that leans heavily into
humor. In the ad, friendly gestures by members of a Latino family new to the
block help ease perceived tension with their new neighbors.
Meanwhile, of
the 107 celebrities starring in Big Game spots this year, only eight are
Hispanic, including Sofía Vergara, starring in Boehringer Ingelheim’s in-game
spot; magician David Blaine, who appears in YouTube TV’s spot; and Danny Trejo,
who is in Novo Nordisk’s ad. That finding is part of Ad Age’s annual report
that evaluates how national advertisers in the game prioritized diversity and
inclusion on the screen and behind the cameras.
Worthington
said seeing so many brands fail to prioritize Hispanic viewers—especially on
the biggest night in advertising when so many will tune in to watch the
halftime performance of Puerto Rican star Bad Bunny—“is a signal of cultural
illiteracy, not prudence.”
Missed
opportunity to reach Hispanic viewers
Lisette
Arsuaga, the co-president and co-CEO of DMI Consulting, a strategic marketing
firm specializing in diverse segments, and the co-founder of the Alliance for
Inclusive and Multicultural Marketing (AIMM), speculated that perhaps brands
felt that because Bad Bunny is performing the Apple Music Super Bowl Halftime
Show, “the Super Bowl had already taken care of Hispanics.”
But that
thinking is flawed. “If a white talent were doing the Super Bowl, brands
wouldn’t be thinking, ‘Oh, I don’t have to represent whites in my ad because
that’s already part of the Super Bowl,’” she said.
It’s not clear
why exactly the majority of Super Bowl advertisers left this demographic out of
their spots. If anything, the highly anticipated Bad Bunny performance should
be proof of the power of Hispanic culture and talent, Worthington said,
pointing to the fact that a teaser posted to Instagram for his halftime show
already reeled in the most likes of any teaser for a halftime performer ever.
Many of our
interviewees praised the NFL for choosing Bad Bunny and championing diversity
while so many brands sat silently on the sidelines. As a result, “the most
powerful statement” isn’t going to be made during the commercial breaks but
when Bad Bunny takes the stage, said Nicole Simpson, VP of inclusion and impact
at Omnicom-owned Rapp.
“At a moment
when the Latine community is particularly vulnerable, spotlighting the world’s
top global artist who is fresh off historic Grammy wins and responsible for
over $400 million in economic impact for Puerto Rico, isn’t just smart
business,” Simpson said, “it’s a declaration of whose stories deserve center
stage and a clear signal that the league sees its future as undeniably global.”
Arsuaga also
took issue with what she said was a misrepresentation of Hispanic culture in
Instacart’s “Bananas” commercial in which the mustachioed duo of Ben Stiller
and Benson Boone sing about the grocery delivery platform’s feature that lets
customers choose how ripe they want their produce. The ad has drummed up some
backlash as some people have interpreted Stiller and Boone’s accents in the
spot as faux Hispanic.
An Instacart
spokesperson stressed that this was not the case in a statement. “The
characters are intentionally fictional and stylized, inspired by a specific
musical era and genre—not by any real individual, culture or community—and any
perceived resemblance in accent, attire or presentation is unintentional.”
Rocket’s ad
promotes unity
There were, of
course, some welcome exceptions. Rocket Mortgage continued to champion a
storyline promoting inclusion and unity in its in-game spot, “America Needs
Neighbors Like You,” as it did during the Super Bowl last year.
The spot,
created by agency Mirimar, shows a Latino family moving into a seemingly
unwelcoming neighborhood, set to the tune of a Lady Gaga rendition of Fred
Rogers’ “Won’t You Be My Neighbor.” A storm prompts young girls within a white
and Latino family to find friendship and leads to other neighbors putting aside
their differences to help each other out.
“These diverse
characters were very intentional in the scriptwriting process—we wanted to
represent America’s diversity and showcase the authentic tensions that exist in
neighborhoods,” a Rocket spokesperson said. “We also wanted to show how
kindness and neighborliness are a way to overcome our differences, and to
remind the country that a simple hello or offer to help those who live next
door brings us closer together.”
It seems that
as other advertisers lean into humor and nostalgia, Rocket Mortgage is one of
the few overtly providing a deeper message promoting unity at a time when the
U.S. feels increasingly divided.
Still, Rocket
Chief Marketing Officer Jonathan Mildenhall stressed in a statement that the ad
promotes “a civic message not a political message. We want to encourage
intentional kindness and neighborliness,” he said.
Boehringer
Ingelheim’s first-ever Big Game spot, starring actors Octavia Spencer and
Vergara, also stands out as a good representation of Hispanic culture, some
people said.
Kai Wright, an
industry strategic adviser and lecturer at Columbia University, uses a
five-point system to evaluate ads for inclusivity. The five areas he said he
grades an ad to determine if it well represents the community it intends to
reach, includes “lexicon,” meaning it “is doing something unique that the
community would identify with”; audio cues that resonate with a particular
community; strong visuals that captivate the audience; “experience drivers,”
meaning the ad is reinforcing some sort of ritual a particular community can
get behind; and strong cultural connections.
Based on this
system, which he calls the LAVEC method, Wright said Boehringer Ingelheim’s
spot scored high (an 89 out of 100). The pharmaceutical brand worked with the
American Diabetes Association, National Kidney Foundation, WomenHeart and The
Mended Hearts on a campaign to showcase the importance of health screenings.
Spencer and
Vergara appear in the action-packed ad on a mission to help people understand
how to manage high blood pressure and Type 2 diabetes. Wright said the actors
represent Black and Hispanic women, two groups that are prone to such
conditions, and they provide actionable steps to improve their lives.
“The ad
incorporates community values of advocacy and proactive care,” Wright said. “By
reframing ‘silent signals’ as a call to action, it aligns with the tribe’s
desire to ‘know their numbers’ and advocate for their own health before it’s
too late.”
Both actors
were good fits for the ad because they share personal and family health
histories with these conditions, he added.
Boehringer
Ingelheim declined to comment.
Arsuaga also
praised the ad for being one of the only so far to prominently feature a Latina
celebrity. She did note, however, that she’d like to see more brands branch out
and hire Hispanic talent more under the radar than Vergara, who rose to fame as
a lead on the hit sitcom “Modern Family.”
“When people
think about Hispanic talent, it’s like, Sofía Vergara is your token person,”
Arsuaga said. “I don’t want to minimize her because she’s a great actor and is
doing great things, but there are a lot of other people that could be used for
important talent during these ads.”