Advertising Age published additional content related to the newish Farmers Insurance campaign produced by Dentsu Creative and placed by Havas Media, presenting disturbing trends in Adland.
For starters, the new White advertising agency is essentially pooling out the concept originally hatched by the previous White advertising agency—and arguably doing so with less cleverness and creativity.
What’s more, the original campaign was allegedly conceived by a single freelancer and partner, while the newish campaign lists quite a few White men as creators.
The newish campaign is rooted in simplicity—yet its execution and delivery appear to be cumbersome, clumsy, and complicated.
RIP, Professor Burke—how the J.K. Simmons character made Farmers famous
By Tom Hamling
Helluva run.
The last time I saw J.K. Simmons was in 2013 and he was surrounded by a dozen stunt cats and a giant pile of fake snow. We had just wrapped up a scene about how putting kitty litter behind your tires is a great way to get your car unstuck after an ice storm. A ridiculous end to what had been a ridiculous run of probably 30 commercials we had shot together over the previous three years.
You see, in 2010 Farmers Insurance had a massive problem. They were totally invisible and being outspent ten to one. Not only that, every time they ran a commercial, more people attributed it to State Farm than to Farmers. I was freelancing at 72andSunny when the RPA recruiter called and asked if I could work on the Farmers pitch for a couple of weeks. I asked, “What’s Farmers?” They said, “It’s insurance.” I said, “Never heard of it.” They said, “That’s the problem.”
I took the gig, and my parter Laura Hauseman and I immediately got to work reading everything we could about this invisible billion-dollar brand.
Hidden deep in the research was an internal program, the University of Farmers, that the company used at its headquarters to train agents. It was an ownable point of differentiation. That was the answer. We knew it. By the end of the day, we had a strategic brand platform around “smart” and a campaign featuring a “tough but fair” insurance professor teaching a new crop of agents the ins and outs of smart coverage.
The campaign that won the pitch was literally written for J.K. Simmons.
I hung his picture above my desk and cranked out 100 scripts in his voice. I never thought he would say yes. That never happens. But he did … on the condition that this character had a name. Sidenote 1: His original name was Professor Aloysius Finch—later changed to Professor Nathaniel Burke after lots of back and forth with our awesome client John Ingersoll. Sidenote 2: Our backup choice was Academy Award winner Chris Cooper.
The first spot ever featured Professor Burke quizzing agents about a flaming jet ski caught 10 feet up in a tree. Other spots had Professor Burke manning an actual flame thrower, walking through scenes while being attacked by multiple dogs and standing in a subzero freezer holding an exact replica of the biggest hailstone in U.S. history.
Of course, when trying to transform a brand you need lots of distinct and ownable assets. Professor Burke was one of many. Every one of the spots opened with a distinct class-bell sound effect, a sign saying “University of Farmers” (shot on UCLA’s main quad) and of course the jingle that we wrote to sound like a glee club at a smart Ivy League college.
It worked immediately. In just a few months, agent quotes went up 30%. Brand linkage went from 15% to 77% despite still being enormously outspent.
This past Monday, my phone lit up like a Christmas tree. Texts from a lot of old and current friends that Professor Burke was done. Even though I had left three years into the campaign, Farmers and a slew of talented people at RPA did an amazing job keeping this baby running for 13 more. Almost unheard of in today’s day and age. Hats off.
As I was saying goodbye to J.K. around a craft service table surrounded by feral cats, we talked about how crazy the past couple of years had been. Almost overnight, Farmers went from being totally invisible to being a part of pop culture. The brand instantly became a question on “Jeopardy.” Diplo and Andy Milonakis made NSFW rap videos about it. Yes, the jingle was a big part of that. But so was J.K. And when he won his Oscar in 2014 for “Whiplash,” Neil Patrick Harris sang “He won an Oscar” to the tune of the jingle we wrote.
A lot of people will be armchair quarterbacking this week asking if Farmers was right to retire Professor Burke. The honest answer is that I don’t know. There are a lot of smart people who know the business and what it needs today better than I do. What I do know is this: when you take an honest truth about your company, pursue it relentlessly and consistently and make it a part of culture, it changes the course of a brand.
Brands that make culture make money. And a lot of that comes down to leveraging distinct brand assets. Sometimes you create them and sometimes you inherit them. But all that really matters is what you do with them. That’s how you make a brand rich and famous. And while Professor Burke may have retired to a beach, the mark he left on Farmers will last forever. I hope the jingle lasts another 16 years.
Helluva run.







