Advertising Age spotlighted the spat between Publicis Groupe and WPP, whereby the France-based White holding company called out Cindy Rose, CEO of the UK-based single White operating company, for her commentary on major brands assigning global business to White holding companies sans traditional pitches.
The Publicis Groupe rebuttal felt like admansplaining—although former Publicis Groupe Chairman and CEO Maurice Lévy would undoubtedly deny it.
The volleying vomit displays hypocrisy and hubris.
After all, holding companies were arguably designed to secure business in unconventional—accent on con—style. The model allows for cronyism, Corporate Cultural Collusion, and constructing companies for exclusive client catering.
Publicis Groupe and WPP—as well as all holding companies—have engaged in account acquisition schemes leveraging privileged power plays. And there’s no sign of anyone returning to traditional pitching.
The back-and-forth bickering is bona fide bullshit.
Let the White holding company without Prime Redlining practices cast the first stone.
Publicis fires back at WPP CEO Cindy Rose over comments on agencies winning business without traditional pitches
By Brian Bonilla
Publicis Groupe is firing back at WPP CEO Cindy Rose over comments she made about agencies winning business without traditional pitches with an unusually pointed Instagram post that accuses its rival of insulting clients. It also takes a swipe at WPP’s decision not to defend Coca-Cola’s North American media account.
In the “Dear Cindy” post, addressed directly to Rose, Publicis challenges her suggestion during WPP’s third-quarter earnings call last week that agencies winning business without competitive pitches could be encouraging clients to bypass proper due diligence. The French holding company, which has secured several major accounts this year without formal reviews, argued in the post that clients are subjecting agencies to extensive evaluations even when they forgo traditional pitches.
“Although it might make for a good headline, claiming we win on a ‘CEO handshake’ is an insult to clients’ intelligence,” Publicis wrote. “We all know global companies don’t hand over their data, media, and tech keys over a friendly espresso. It takes months of hard testing by marketers, engineers, data architects, and procurement teams.”
Rose made the comments in question during WPP’s earnings call, after an analyst asked about the company’s decision not to participate in Coca-Cola’s North American media review and whether WPP was seeing competitors win assignments without pitching. Rose described the trend as the “pitchless CEO handshake thing” and acknowledged the growing costs associated with agency reviews, but warned against dispensing with formal pitches.
“Nobody loves pitching,” she said on the call. “The cost and burden of the process seems to be increasing. But I think what’s really important, to me is that my clients fully understand the implications of the decisions they’re making. These are really high-stakes decisions with material business consequences, and they deserve careful consideration. I don’t think we do ourselves any favor as an industry of professionals by encouraging clients to bypass proper due diligence.”
Earlier last month, Publicis Chairman and CEO Arthur Sadoun spoke about the growing trend of marketers handing over accounts without a formal pitch process. Publicis won PepsiCo and Microsoft business this year without a pitch.
In the post, Publicis Groupe also took a shot at WPP for declining to defend Coca-Cola’s North American media business—which Omnicom eventually secured—while focusing on pitching its global media business. In the WPP earnings call, Rose explained: “We made a tough call between spending yet another six weeks pitching for North America versus delivering against what we had already won.”
“You can’t be a passionate defender of pitch culture and plead exhaustion in the same breath,” Publicis wrote in response. “If an extra six-week run was enough to sideline your teams, it’s not an endurance problem; it’s a capability one.”
WPP was not immediately available to comment on the Publicis post.
Read Publicis’s full letter below:
Dear Cindy,
We’ve had a busy few days, as you may have seen, but of course we didn’t miss your earnings call last week.
We’ve always enjoyed a bit of industry back and forth, à la Maurice and Martin, so we couldn’t let your theory on how we win new business slide without a word.
Although it might make for a good headline, claiming we win on a “CEO handshake” is an insult to clients’ intelligence.
We all know global companies don’t hand over their data, media, and tech keys over a friendly espresso. It takes months of hard testing by marketers, engineers, data architects, and procurement teams. So let’s be really clear here: skipping an old-school pitch circus isn’t skipping due diligence. It’s clients knowing what they need and testing us to the limit.
Having worked at one of the companies that chose us this year, you know its leaders really well, and your comments sell them remarkably short. They would never have entrusted us with a task of this magnitude on a wink and a handshake.
It’s as believable as saying your troops were too tired to try and win back your biggest client’s biggest market. You can’t be a passionate defender of pitch culture and plead exhaustion in the same breath. If an extra six-week run was enough to sideline your teams, it’s not an endurance problem; it’s a capability one.
Take it from us, investing in tech and talent really helps on that front.
Because in the real world, enterprise partners aren’t chosen after a cosy tête-à-tête or legacy slide decks. They are chosen on connected identity and media solutions, intelligent creativity, and AI engines that drive business.
Don’t get us wrong. We didn’t expect a basket of muffins or a thank-you note for clearing the path to your global renewal. We understand the pressure of building a narrative for the financial markets and the urge to celebrate a win – a victory lap is fun even when you’re the only one who ran. But it shouldn’t require denigrating our clients, our people, and all of our efforts.
Our industry does extraordinary work. Let’s give it the credit it deserves.
Very best,
Your friends at Publicis













