
Advertising
Age reported IBM named Stagwell its White holding company for creative
duties, which will be co-handled by White advertising agencies Anomaly
and Code
and Theory.
Incumbent WPP
White advertising agency Ogilvy
declined to participate in the review, just as incumbent WPP Media declined
to participate in an earlier media review that was won
by Omnicom.
Surely
serious behind-the-scenes politics persuaded WPP units to give up continuing
roughly 32 years of service for IBM.
After all,
Ogilvy just won Network
of the Year at Cannes Lions International Festival of Creativity,
establishing its creative chops far exceed those of Anomaly and Code and
Theory—or any White advertising agency in the Stagwell stink factory.
Ad Age headlined
AI capability and speed won the business for Stagwell.
Huh? WPP
boasts unmatched and unprecedented AI
ingenuity. Plus, the corporate
website declares WPP
Production delivers content at speed and scale, blah blah blah.
Whatever true
circumstances ignited the scenario, WPP probably now thinks IBM stands for Insane
Business Massacre—or Immense Bowel Movement.
IBM hires
Stagwell as lead creative partner—AI capability and speed won out
By Brian
Bonilla
IBM has
selected Stagwell as its new lead creative partner following a competitive
review that ended the tech company’s roughly 32-year relationship with Ogilvy.
The assignment comes as IBM seeks to sharpen its positioning around enterprise
AI and accelerate its marketing efforts.
Stagwell’s
Anomaly and Code and Theory will jointly lead the account, helping evolve IBM’s
“Let’s Create Smarter Business” campaign across channels and geographies.
WPP’s Ogilvy
previously stated that it declined to participate in the review, which was led
by consultancy 3C Ventures.
IBM named
Omnicom its global media agency earlier this year. In that review, WPP Media
was the incumbent and declined to defend the business.
IBM marks a
significant win for Stagwell, the 13th-largest agency company according to Ad
Age Datacenter, which has been looking to prove its global chops. This year,
Stagwell has secured key creative wins with Mondelēz International, Hershey and
gaming entertainment company Allwyn AG.
The appointment
comes as IBM expands its enterprise AI offerings with new products unveiled at
its Think 2026 conference in May. The new agencies will focus on promoting some
of IBM’s tools, such as Watsonx Orchestrate, which helps enterprises manage and
deploy AI, and IBM Bob, an AI coding tool for businesses, along with brand
positioning work.
The review
prioritized three capabilities: strong creative, strong tech and an ability to
help IBM “move in a lot more flexible way, with a lot more speed” than it “had
in the past,” said Jonathan Adashek, IBM’s senior VP, marketing and
communications.
“Flexibility is
about taking advantage of opportunities that come quickly and really shortening
the creative cycle for us,” Adashek said.
Those
requirements reflect broad changes underway within IBM. The company has
increasingly embraced AI across its own operations, positioning itself as
“client zero” for its technology. Adashek said IBM has removed $4.5 billion in
costs over the past three years, largely through AI and automation, and plans
to remove another $1 billion this year.
Before the
introduction of AI, IBM’s marketing creatives spent 80% of their time on
derivative assets, he said, noting that the amount has been reduced
“substantially” to below 40%.
A major factor
in the decision was “The Machine,” Stagwell’s agentic operating system that
connects with a client’s existing tools. Adashek said he was impressed that The
Machine integrated insights from across the broader Stagwell network, citing
The Harris Poll as an example. “The insights they can bring from other parts of
the Stagwell organization—to not make it just an Anomaly and Code team … I
think that’s essential,” Adashek said.
Just as
important was Stagwell’s willingness to work within IBM’s own systems rather
than require the client to adopt an agency-owned platform. “We’re going to work
together with the client on enhancing their tech stack, rather than pushing
them into a closed or walled garden on our part,” said Stagwell Chairman and
CEO Mark Penn.
For IBM, that
philosophy closely mirrors how it works with enterprise clients. “Our data is
our data, and it’s sort of that special sauce that gives us the IBM flavor,”
Adashek said.
Rather than
dividing creative responsibilities among multiple shops, IBM wanted one lead
partner capable of supporting the entire business.
“Fundamentally,
as an organization, if we have too many different angles, then we’re not
aligned at a central point. Before too long, people don’t understand what
you’re trying to do, and then you stand for nothing,” Adashek said.
IBM expects the
first work from the partnership to debut around the US Open in August,
including new TV creative as part of a broader campaign spanning multiple
channels. IBM is the official AI and cloud partner of the US Open.
The IBM
creative pitch process
Adashek said
that he attended early chemistry meetings and received reports after each pitch
meeting. Neither he nor Penn sat through pitch meetings. Instead, IBM
intentionally left the evaluation to the executives who will manage the
relationship day to day.
“I wanted the
team to be engaged,” Adashek said. “The team was so compelled by the content,
by the approach, by the tools, they said this is the way we need to go.”
Penn said his
own role was limited to reviewing work behind the scenes and ensuring that the
agencies had the right mix of capabilities.
“I’ve been
around enough to know that this is never about the CEOs,” Penn said. “It’s
about the people on the account team.”