ModernRetail
at Digiday reported The Home Depot recognizes Latinos comprise a major revenue-generating
opportunity, prompting World Cup promotional activities to reach the audience—because
Latinos love soccer.
The Home
Depot evicted
BBDO as its White advertising agency earlier this year, moving marketing duties
to in-house resources.
Plus, the retailer
is among corporations that bowed to political pressures, quietly
abandoning DEIBA+ dedication in 2025.
Is The Home
Depot tapping internal or external experts to verify Latino-targeted messages
are relevant, authentic, and culturally competent?
Are the
multicultural initiatives receiving fair marketing budgets—or crumbs?
Are in-house
resources such as Orange Apron
Media and Studio
Orange predominately White?
Don’t expect
official statements—delivered in English or Spanish—anytime soon.
Hispanic
shoppers and pro customers are key to The Home Depot’s World Cup retail media
strategy
By Mitchell
Parton
While The Home
Depot is not a sports equipment or sports apparel retailer, its consumer base has
given it ample reason to develop a comprehensive retail media strategy around
the World Cup.
Customers often
come to The Home Depot and other home improvement retailers to solve a problem
or take on a project — especially working professionals like remodelers,
painters, electricians, plumbers and other contractors.
Taryn Dominie, senior director and head of industry for Orange Apron Media —
The Home Depot’s retail media network — said the diversity of the growing
soccer fan base mirrors that of its customer base, especially among its pro
customers. “A good majority of our pro customers are multicultural, and [The
World Cup] just gives us a way to really connect in a deeper, more meaningful
way with those pro customers,” she said.
Hispanics make
up around 30% of the construction workforce in the U.S, and U.S. Hispanic
consumers surveyed by Nielsen in 2024 or 2025 were 87% more likely to say they
had watched a World Cup qualifier match in the past 12 months, according to a 2025
Nielsen report. Hispanic individuals are also 39% more likely than the total
population to be avid Major League Soccer fans, Nielsen found.
Molly Battin,
svp and CMO of The Home Depot, told the Hispanic Marketing Council last month
that the company expects “multicultural” customers — led by Latinos — to
make up more than 40% of the home improvement category by 2040. “We see the
Hispanic market and the Latino community as a huge growth opportunity for The
Home Depot,” she said.
For Orange
Apron, sports marketing in general has also been an opportunity to drive deeper
partnerships with supplier partners through big cultural moments. The company
has done College Game Day partnerships over the years as well as deals with
MLS, the U.S. men’s national soccer team, March Madness and NCAA, Dominie said.
“We’re talking about partnerships that extend beyond our traditional media,
whether it be digital or linear, to real, grassroots fan engagement
opportunities.”
Orange Apron’s
involvement in the World Cup has included in-person events and in-store
activations, primarily featuring the paint brand Behr and the power tools
manufacturer Makita. Centering its activations around just a couple of brands
has allowed Orange Apron to co-create more interactive and tailored
experiences, Dominie said.
The Home Depot
has hosted interactive houses called “Beckham’s Backyard” at official FIFA Fan
Festivals that featured Behr and Makita, allowing them to have a presence at
official FIFA events in cities such as Atlanta without being official FIFA
sponsors. The activations are named after former soccer player and club owner
David Beckham, who also has appeared in national commercials and digital
content for The Home Depot during the World Cup.
The activations
included a Behr-sponsored digital target-practice game where fans kicked soccer
balls, as well as a Makita-hosted station where guests could decorate paper
fans, according to Sports Business Journal.
The retailer
also collaborated with soccer media network Men In Blazers on a bus that
doubles as a studio for Men In Blazers. It has been traveling to World Cup host
cities, with signage featuring Behr and Makita. In stores, The Home Depot
offered a custom FIFA scarf to customers who bought certain Makita power tools.
Outside of the advertising business, on the enterprise level, The Home Depot
was doing in-store integrations around the World Cup with sweepstakes
components and ticket giveaway opportunities.
“We really went
into this knowing that we wanted an integrated, fully omnichannel experience
that we were creating for our customers and in partnership with our brands,”
Dominie said.
The Home Depot
is also having a bus going around to different cities in the U.S. for watch
parties where fans and pro customers can participate in events such as T-shirt
giveaways and cornhole tournaments, also presented by Behr and Makita. “We want
it to be more fun, because it’s a watch party, essentially, but still an
opportunity for Behr to engage their top pros, engage the traditional DIY fan
base, and talk about what makes Behr and Makita special and relevant — and do
it in kind of a fun way, with giveaways and some engaging activities during
those fan fests.”
Dominie said
The Home Depot has not yet measured the success of the World Cup partnerships,
as it is still ongoing, but plans to look at brand lift and purchase intent.
She added, however, that the company has found co-branded sports sponsorship
programs can increase purchase intent by as much as 40%.
“It’s truly a
partnership where we align on common goals, and we co-create opportunities to
create value for our customers and [clients’] customers, and create meaningful
moments that are unique to what only we can do together,” Dominie said. “It
goes beyond sponsorship, and it’s about partnership.”
Andrew Lipsman,
a retail media industry analyst at Media, Ads + Commerce, said that because
advertising has moved toward digital performance media, it can be easy to
forget that good advertising works through cultural relevance and high-quality
content reaching wide audiences — such as through experiential marketing
and national TV advertising.
“When you can
reach the right audiences … and show that there is that alignment around common
events or common cultural moments, it creates brand affinity,” Lipsman said.
“That brand affinity doesn’t have to translate into a sale at the store at that
moment; it just makes you slightly more inclined to visit that store and
slightly more inclined to purchase a brand over time.”
Ace Hardware
has also found that a high share of its customers are interested in sports such
as soccer and baseball, according to Tyler Lusebrink, head of brand
partnerships at RedVest Media, Ace Hardware’s retail media division that
launched last year.
“Our focus
generally has been: How can we partner with our brand partners to really take
advantage of capturing some of that engagement from customers during this big
cultural moment?” Lusebrink said. Brands wanting to take advantage of the World
Cup are executing full-funnel campaigns with “a heavy lean into off-site
programmatic, broad awareness-type tactics that can engage with customers
throughout their journey,” he added.
These aren’t
necessarily campaigns with creative themed around the World Cup — Ace Hardware
is not an official sponsor — but they may amplify national messaging that
brands are already pushing to reach customers who may be watching the World Cup
and related content. ACE Hardware has a media partnership with Epsilon to
deploy assets across websites across the web.
“We see the World Cup in cultural moments like
this as an opportunity for brands to engage with the customer directly in a
high-intent mindset,” Lusebrink said. “They’re online, they’re doing research,
they’re looking at game recaps and highlights, and brands know that they can
get in front of consumers and engage with them to drive them into their brand.”