
Adweek published content on hiring in Adland,
which inadvertently highlighted greater obstacles for true diversity beyond the
anti-DEIBA+ vibe prevalent today, including:
• Fewer
opportunities for entry-level talent counters contrived and performative stunts
involving minority internships, erecting special high schools, and embryo recruitment.
• Searching
for established talent with hybrid skills favors seasoned drones already in the
workforce. The advantages will continue to go to White men and White women by
virtue of their existing industry dominance.
The White
advertising agencies actively hiring position themselves as
“integrated”—although the term does not refer at all to racial and ethnic
integration.
Associated
hiring practices may seem new, but the end results are the same old same old.
In short, the
shops tagged as “growing” are expanding systemic racism.
As Ad
Industry Sheds Jobs, These Agencies Are Growing—and Hiring
As a new
class of hirers reshapes the agency workforce, junior talent has fewer ways in
By Audrey Kemp
Layoffs,
restructuring, and vanishing entry-level roles: the past year has brought
little relief for agency talent navigating a volatile job market.
Since January
2022, staff-level jobs at U.S. ad agencies have declined by more than 10%,
according to Live Data Technologies. Entry-level positions are being hit
hardest, as agencies automate routine tasks and lean more heavily into AI.
The industry
has yet to recover to its pre‑2023 peak of 228,000 jobs. Ad agency employment
now sits at around 219,500 jobs, down nearly 4% year‑over‑year.
Following
cost-cutting efforts at WPP and Interpublic Group—including hundreds of layoffs
and sweeping reorganizations—and ahead of the latter’s acquisition by Omnicom,
holding companies are increasingly adopting AI and offshoring functions to
boost efficiency amid mounting profit pressures.
While
executive- and director-level roles have remained relatively stable, junior
talent looking to break into the ad industry are facing a shrinking pipeline of
traditional entry-level roles.
“We’re seeing
the erosion of the apprentice model,” said Jay Pattisall, principal analyst at
Forrester. “Agencies are playing the role of editors now—orchestrating
workflows, managing creators, content pipelines, influencer strategies. That
requires seasoned professionals.”
AI-related job
skills are also becoming standard; mentions of AI in global job listings for
advertising and marketing roles have jumped more than 67% year over year,
according to a recent report from Autodesk.
As the agency
job market shifts, a new wave of independent and private equity-backed shops is
hiring in earnest—and reshaping the profile of ad industry talent.
The New
Agency Hirers
Independent
full-service agency Known is currently hiring for 30 open roles, representing
about 7% of its workforce. The hiring spree comes as Known is growing between
20% and 30% year over year, according to CEO Kern Schireson.
“It’s driven by
demand for the things that we do—and that’s inseparable from the talent we
hire,” he said.
DEPT, a global
agency backed by PE firm Carlyle Group, is seeing similar momentum. It is
growing double digits and has more than 130 open roles across the
Americas—nearly 10% of its regional headcount. Most of those roles are mid- to
senior-level.
Croud, a
digital agency backed by ECI Partners, is hiring for 11 to 15 roles in the
U.S., accounting for about 10% of its U.S. headcount. Open positions span mid-
to senior-level, including planners, media buyers, analysts, and social
strategists. Multiple director-level roles are open.
On the creative
side, new shop Cape Agency recently made its first full-time hire and is
recruiting for another full-time role, as well as eight fractional roles. Most
are senior-level jobs in creative, strategy, and account management, though
mid-level positions are expected to open soon.
And
Nice&Frank, a 23-person creative agency, has seven to 10 open roles across
creative, design, account, production, and strategy—primarily mid- to senior-
level.
“Director-level
talent is our sweet spot,” said Cape co-founder and CEO Casey Ritts. “People
who are confident decision-makers but still love rolling up their sleeves.”
What They
Have in Common
Many of these
shops have commonalities that set them apart from the legacy agency business.
DEPT and Croud
both have PE backing, fueling their investment in more senior talent as they
experiment with AI. Both agencies, as well as Known, offer modern, integrated
services with capabilities in data, technology, AI, commerce, influencer, and
other growing media channels.
“We’re not a
holding company. We’re an integrated, end-to-end business,” said Carryn
Quibell, CEO of DEPT Americas. “Gone are the days of agencies with layers and
layers of management and red tape.”
Integration,
plus the fuel of PE investment, is allowing these agencies to grow organically
by landing clients in one area and expanding the scope from there.
“We don’t tend
to win $40 million AORs,” said Quibell. “We tend to win with an area of
expertise like commerce and see those clients expand.”
On the creative
side, clients are flocking to small, nimble agencies like Cape and
Nice&Frank, which can deliver great work quickly—without as much overhead.
“In the
smallest organizations, hiring is often funded by good work and
over-investment,” Forrester’s Pattisall said. “They don’t suffer the same
commercial model issues that large, scaled holding companies have to deal with.
What CMO doesn’t want to hire a startup that’s willing to do twice the work for
half the price?”
The New
Skill Sets
As these
agencies create new models that work at speed, they’re looking for a different
breed of talent than the classically trained agency employee.
Kris Tait,
chief business officer at Croud, said that though the agency is recruiting
holding company talent, it is looking for people with hybrid skills that
understand how to translate creative work across social platforms, “not just
get the creative and put it in the platforms.”
“We need people
that are open to this new world,” he said.
Schireson said
Known, which receives up to 4,000 applicants per open role, has a job
requirement that every employee—from legal to analytics—uses AI in their daily
workflow.
“If you were an
analyst spending 80% of your time crunching numbers and 20% thinking
strategically, now you get to flip that,” he said.
In addition to
embracing new tech, agencies want talent that’s curious and able to work
cross-functionally.
“The question
is, what is your mindset?” said Schireson. “What is your personal story that
demonstrates to us that you have what it takes to engage and collaborate?”
“Nobody knows
exactly what’s going to happen over the course of the next five years, but if
you…lean into the change and the evolution, you can win,” Quibell added.
What About
Junior Talent?
As agencies
experiment with automation and prioritize senior and mid-level hires, junior
talent are left without as many avenues to break into the industry. To combat
that, agencies are broadening their internship programs and recruitment
pipelines.
Croud recently
expanded its 12-week summer internship program globally, giving
underrepresented, early-career talent experience with clients, projects for
their portfolios, mentorship, and exposure to agency talent. The agency has
also partnered with COOP, a fellowship program that supports first-generation
college grads, helping it recruit from schools like Columbia, Emerson, and NYU.
And it has dropped degree requirements to broaden its applicant pool.
Other agencies
are changing the way they train junior talent once they have broken in. At
DEPT, for instance, new hires choose a subject to “major” in and another to
“minor” in, allowing them to develop cross-functional expertise from the
get-go.
At growing
creative agencies, the path to bring in junior talent is less clear.
Cape Agency is
in the early stages of hiring junior talent, working to establish a formal
internship program through university partnerships. And Nice&Frank, which
began with a mostly senior team, is starting to focus more on bringing in and
providing support to early-career talent.
“Our youngest
employees tend to hit us with the hottest takes that keep us rethinking how
we’re growing a new kind of agency,” said Nice&Frank co-founder Graham
North.
While these
agencies are searching for ways to bring new, young talent into the fold, the
reality remains that these roles are shrinking—which could lead to a dried up
industry talent pipeline down the road.
“There are
secular and structural things happening in our industry,” Schireson said.