Advertising Age reported Popeyes shook up its roster of White marketing firms, appointing White non-advertising-agency Anomaly to handle US creative duties.
In recent years, Popeyes experienced declining sales, prompting a revised strategy to improve its execution, simplify its menu, and better communicate its value proposition.
Gee, seems like things were fine when Annie the Chicken Queen ruled the Louisiana Kitchen.
Popeyes names Anomaly its US creative agency as part of a broader roster overhaul
By Brian Bonilla
Popeyes has appointed Anomaly as its new U.S. creative agency of record as the chicken chain looks to sharpen its marketing around its core menu and value positioning following a prolonged stretch of sales declines.
As part of the broad overhaul of its roster, Popeyes also named LaForce as its U.S. communications agency, Angry Butterfly as its creative agency of record in Canada and Massive Rocket to lead its CRM and customer lifecycle marketing. Angry Butterfly had already started working on the business earlier this year. The agencies join existing media agency PHD and shopper marketing partner 500 Degrees.
The U.S. review was managed by Jeffries Consulting, while Graphic Content Consulting oversaw the Canadian search. Stagwell’s Anomaly did not immediately respond to a request for comment.
The appointments mark the end of Popeyes’ relationship with McKinney, which had led the brand’s creative business in the U.S. and Canada since 2023. “Popeyes has been an incredible partner and we’re proud of the work we created together,” a McKinney spokesperson previously told Ad Age. “While we chose not to participate in the review, we wish the Popeyes team continued success.”
Popeyes framed the agency shifts as a move to further its focus on food quality, its Cajun and Creole roots and its affordability. “Popeyes is built on bold Louisiana flavor and a deep connection to our guests,” Matt Rubin, chief marketing officer of Popeyes U.S. and Canada, said in a statement. “These partners were chosen to help us do what we do best, better: bringing our food quality and brand character to life consistently for every guest, every visit.”
Rubin took over the chain’s marketing in January, following the departure of Bart LaCount, who is now CMO of Driven Brands. Jeff Klein, who oversaw Popeyes’ 2023 appointment of McKinney during his tenure as CMO and later served as president of Popeyes U.S. and Canada, earlier this year joined Subway, where he currently serves as its U.S. CMO. (Subway is currently in the midst of its own agency review process.)
The agency shakeup comes as Popeyes, the nation’s 14th-largest restaurant chain according to Technomic data, works to reverse declining sales. Popeyes’ U.S. comparable sales fell 2.9% in 2025, followed by a 6.5% decline in the first quarter of 2026, parent company Restaurant Brands International reported in May. By comparison, sibling chain Burger King posted a 5.8% increase in U.S. comparable sales during the first quarter.
Josh Kobza, the CEO of RBI, told investors in May that the company had identified the underlying issues at Popeyes and was focused on improving its execution, simplifying the menu around core offerings and better communicating the brand’s value proposition. Some of the changes, he said, include more field support to ensure more consistent training on brand standards, as well as refocusing the company’s menu on bone-in chicken, tenders and sandwiches.
“A tighter focus makes it easier to execute well in the restaurant and ensures our marketing is working harder behind fewer, stronger bets,” Kobza said in May.
The changes follow a modest increase in advertising investment. Popeyes’ U.S. measured media spending rose to approximately $182 million in 2025 from $169 million in 2024, according to MediaRadar.
RBI is set to report its second-quarter results on Aug. 6.
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