The latest Digiday confessions
series installment presented a Black-owned
publisher who professed that
business is suffering as interest in supporting minority-owned media continues
to decline—and promises to support minority-owned media continue to be
forgotten and/or broken. Not sure why this warranted a “confession”—after all, many
others have gone public to expose the abandonment of Black-owned
media, Black
influencers, and Black
advertising agencies. Hey, Whites prefer to
offer crumbs versus commitment.
Confessions of a Black-owned publisher who is
concerned about being labeled an MFA over traffic goals
By Sara Guaglione
In the crackdown on made-for-advertising
sites (MFAs), smaller, independently-owned publishers, including Black-owned
media companies, are feeling the effects.
Last year, a number of Black-owned publishers
said agencies’ commitments to spend a percentage of their media dollars with
them after the murder of George Floyd and subsequent protests in 2020 had, in
fact, led to increases in ad revenue and new advertisers. But this year,
declining referral traffic from Facebook has led to one Black-owned publisher
struggling to fulfill the ad impressions required. They feel pushed to buy
traffic on Facebook to satisfy the campaign demands and keep the ad revenue,
but are concerned about the risk of being labeled an MFA as a result, according
to that publisher’s head of digital.
In this edition of our Confessions series, in
which we exchange anonymity for candor, a Black-owned publisher’s head of
digital explained the conundrum of benefitting from agencies’ budgets going to
companies like theirs while needing to find ways to fulfill those deals without
being labeled an MFA, at a time when referral traffic is on the decline.
This interview has been lightly edited and
condensed.
When did you start to notice a significant
dip in traffic coming to your site?
It was probably sometime [around] August of
last year. [We were] part of the whole Facebook News deal. They were paying us
a nominal fee. It was like $100,000 a year for three years. But… they were
surfacing our content in the Facebook News tab. So we were getting a
two-for-one. We were getting the organic stuff that we’ve pushed out… to
[Facebook]. And then we were getting the Facebook News tab [traffic]. And then
around probably August of 2022 [we heard they were] getting rid of the Facebook
News tab deal. I’m fine with that; we didn’t need $100,000 a year.
But the traffic that came from it was like 3
to 4 million unique visitors on top of the 3 to 4 million unique visitors we
were doing through organic posting. And that went away. And it hurt. [Traffic]
has been slowly going down [since then], maybe because of the bug… For a small
niche publisher [like us] it hurts us. We used to be at 13 million unique
visitors. Last month in Comscore we were [around] 2 million. That’s not just
all Facebook, but a big chunk of that — like 6 or 7 million — was Facebook just
deciding, “We don’t want to help you promote your content.”
How has the decline in traffic taken a toll
on the business?
Where it really hurts is in Comscore.
Agencies still use it. We were getting so many RFPs falling from the sky, just
based on our reach [as a top Black-owned media publication]… So we kind of lose
the easy dollars right there. But in addition to that, now you have to deliver
on all the campaigns we have. We’re still benefiting from the George Floyd bump
when agencies like GroupM and Publicis decided they were going to do X amount
of spend. We get a lot of direct deals. Now we have to fulfill those deals. Now
we don’t necessarily have the traffic all the time to fill them. We’re sold out
more often. So now we have to do audience extension or buy traffic to the site.
And it’s just a balance.
You buy traffic to the site then you have
Chris Kane [founder of programmatic supply chain management company Jounce]
saying you’re an MFA. And if you don’t do it, you’re buying outside the site
[by running impressions through another publisher] and the advertisers are
like, “Why are you using other publishers to fulfill your deals?” So it is a
balancing act there, which is the biggest struggle for the business. We’re
losing money, because we have to actually spend money to extend that audience.
Are you having to pivot to make up for the
loss in traffic and the business challenges as a result of that decline?
One of the biggest issues that I have right
now [with traffic] and have to decide what to do is the NewsBreak app. It was
giving us 3 to 4 million uniques per month and they recently decided to go to a
walled garden model similar to SmartNews. The way to push us into the walled
garden is to turn down the reach of our current basic RSS feed that goes in
there. So now we’ve gone from [getting] 4 million [uniques] down to [around]
1.5 million uniques from them. What I’m basically up against is, do I do this
walled garden deal, which essentially might give us a larger traffic number and
larger Comscore number? But then it takes away any place we can run our own
ads.
Facebook, SmartNews, NewsBreak, Flipboard
[aren’t] really doing much [for us]. Essentially, you’re [relying] on Google
and you’re hoping for people coming right to your site. [I want to do] an ad
deal [with NewsBreak] where I can insert [our] ads into their walled garden,
and thus giving them a little bit of margin but at least being able to fulfill
the direct deals we have. If you’re a niche publisher, it’s pretty difficult.
I’m at a loss for words on what to do… It’s not like I’m not doing my job. It’s
just the industry is changing right now.
That sounds really tough. If inventory is
often sold out and the money is still coming in but the impressions aren’t
there anymore, what can a publisher like yours do right now?
It’s kind of pushing you to buy [traffic].
And I’m not saying we can’t buy. But then when you’re buying, you have some
type of arbitrage, right? It’s not like — I can buy [cost-per-click ads on
Facebook], that gives me a high [cost per 1,000 impressions], then my [revenue
earned per 1,000 page views] is low. So you put a templated page in there [with
a lot of ad units] to maximize RPM. But it’s nonstop — every week there’s
like three or four articles about MFAs and we kind of got hit once by Jounce
saying, “You’re an MFA because you’re [buying] all this traffic.” Well, what do
you want me to do? I need to fulfill these deals, so I’m going to have to buy
traffic. I’m not trying to put together a MFA site, but I’m trying to do
something to allow us to get the money from agencies and deliver on the
campaigns. It’s just a balancing act, and it’s very tough these days.