
Advertising
Age reported on the latest
erasure of culturally clueless critters, as Uncle
Ben’s officially transitions to Ben’s
Original.
Gee, this must be how John
Schnatter
feels about being stripped
of mascot status at
Papa John’s. That is, the name remains, but all visual evidence of a human persona
is gone. Incidentally, Ben was arguably more human than Schnatter. Ironically,
both characters served
as company leaders—and
ultimately vanished amid charges of racism.
Ben’s Original, Previously
Uncle Ben’s, Rolls Out First Packaging Under New Name
The new packs will begin
appearing on shelves this week
By Ilyse Liffreing
In September, Uncle Ben’s announced it was changing its
name to Ben’s Original and dropped the image of a Black man from its packaging
in an effort to detach itself from offensive stereotypes amid the ongoing
racial-justice reckoning in America.
Now, the Mars Food brand is releasing the new packaging,
which will begin appearing on store shelves in the U.S. this week and will roll
out to other countries gradually.
Mars is working with retailers to change out the
packaging, but the current rice product will not be removed from store shelves.
That means customers will see the new version alongside the old until the
previous product sells out.
The new packaging keeps the colors of the original intact
so consumers can identify the rice with the brand’s familiar orange background
and navy blue font. The Ben’s Original brand mark is a derivative of Cooper
Black and what the brand calls a “modernized version of the previous brand
mark.” Photos of the rice take up the majority of the box or pouch. The rice
itself remains unchanged.
Originally, Ben’s Original told Ad Age it planned to
create “equitable iconography” as part of its rebrand, but says “after careful
consideration, including listening to thousands of consumers, associates and
customers, we believe the decision to not add new iconography is the best path
forward at this stage of our evolution.”
The brand plans to include
its new packaging in future ad campaigns and current social media and digital
posts. Ben’s Originals worked with Energy BBDO, Jones Knowles Ritchie,
The&Partnership, MediaCom and Weber Shandwick on the redesign.
Before becoming Ben’s Original, the brand, which
originated in 1946, had been named after a Black Texan farmer known as Uncle
Ben. The man in the image was Frank Brown, a Chicago chef and waiter. Over
time, the brand’s images became interpreted as promoting racist stereotypes of
Black servants. A Mars Food spokesperson previously told Ad Age that it doesn’t
know if a real Ben “ever existed.”
Over the past year, several food brands have removed
monikers and images with racist associations. PepsiCo’s Aunt Jemima rebranded
as Pearl Milling Company and B&G Foods’ Cream of Wheat said it will remove
the Black chef from its packaging.
“Today is a big moment for
Ben’s Original,” said Denis Yarotskiy, regional president at Mars Food North
America. “Getting to this point on our brand evolution journey has been the
result of our continuing commitment to listen to consumers, as well as the
support and dedication of our Mars Food Associates. But it is just another
marker on our journey. We recognize we have much more work to do as we bring
our new brand purpose to life to offer everyone a seat at the table; we remain
committed to delivering this ambition.”
When Ben’s Original first announced its packaging
overhaul in September, it also said it would invest $2.5 million in Greenville,
Mississippi, where the 75-year-old brand has produced its rice for U.S.
customers for the past 40 years; along with beginning community outreach
programs and introducing “Seat at the Table” $25,000 scholarships in
partnership with the National Urban League and United Negro College Fund for
students pursuing culinary arts or food science degrees.
With the rollout of the new packaging, Ben’s Original
announced its investment in Greenville will last for the next five years, with
the money going towards students in the area and helping provide access to
fresh food.
For the scholarships, the brand says the first round of
recipients will be announced at the end of the summer, and new rounds are
planned for the next four years. Ben’s Original is also opening up the
scholarships to Black high school seniors for a variety of post-high school
education prospects.
“Ben’s Original is not just a name and packaging
change—we believe everyone deserves to feel welcome, heard and have access to
nutritious food,” said Rafael Narvaez, global chief marketing officer and
research and development officer at Mars Food in a statement. “That’s why we’ve
committed to taking actions based on insights from thousands of consumers, as
well as our own associates, designed to enhance inclusion and equity in service
of our new brand purpose to create meals, experiences and opportunities that
offer everyone a seat at the table.”