
Adweek recently
played a WPP doubleheader, pitching more content on the chaotic
games at the White holding company.
Upon issuing
another profit warning—and remarking WPP’s performance was “unacceptable”—WPP
CEO Cindy Rose declared, “My ambition for WPP is sky-high, and we are committed
to doing the hard work it will take to turn this business around. … We haven’t
gone far enough or fast enough in adapting to the evolving needs of our
clients. They want our offer to be simpler, more integrated, powered by media,
data, and AI, efficiently priced and designed to deliver growth and business
outcomes. You can expect us, in our effort to improve our execution, to be
focused in those areas. … We’ve got strong foundations, and we’ve got the
ingredients we need to succeed, including amazing clients, strong capabilities,
world-class talent, and some of the most consequential agency brands in the
world. We have unrivaled global scale and reach, market-leading technology, and
technology partnerships that really give us a competitive edge, and all of that
makes this a very exciting platform for us to build on. … There is a lot to do,
and it will take time to see the impact, but in my first 60 days, we are
already moving at a pace with some initiatives already announced and more to
come. We know what it takes to win: we are optimistic, energized, and confident
that we’re building the right plan and the right culture to secure a bright
future for WPP, our people, our clients, and our shareholders. We look forward
to sharing more details early in the new year.”
The Roserrection Plan doesn’t sound much different than
former WPP CEO Mark Read’s bullshit—or other White holding companies’ ramblings.
Indeed,
Rose’s rhetoric could better reflect her alleged ambition by consolidating to
read: Simpler, Faster, Cheaper—with proprietary AI too!
All four
characteristics, incidentally, point to global RIFs.
After
Issuing Another Profit Warning, WPP CEO Says She Has a Turnaround Plan
Cindy Rose told
investors that AI and competitive pricing will be top-of-mind for the holdco as
it looks to claw back market share and revive its stock price
By Kendra
Barnett
WPP issued its
second profit warning this year on Thursday after reporting worse-than-expected
Q3 results.
Following her
first earnings call at the helm of the advertising giant, new CEO Cindy Rose
said WPP’s financial performance “is certainly not where it needs to be” on a
call with press Thursday—and she promised a plan to fix it.
“My ambition
for WPP is sky-high, and we are committed to doing the hard work it will take
to turn this business around,” she said.
Key pillars of
her roadmap include simplification, competitive pricing, and, of course, AI.
“We haven’t
gone far enough or fast enough in adapting to the evolving needs of our
clients,” Rose told reporters. “They want our offer to be simpler, more
integrated, powered by media, data, and AI, efficiently priced and designed to
deliver growth and business outcomes. You can expect us, in our effort to
improve our execution, to be focused in those areas.”
To revamp the
business to meet these demands, focus areas in the coming months will include
client acquisition and retention, strengthening the go-to-market strategy, and
optimizing WPP’s org chart while “building a high performance team culture,”
Rose said.
The company is
also evaluating ways to expand its addressable market through the potential
integration or development of additional enterprise tech solutions, though Rose
declined to go into specifics.
The former
Microsoft exec took the reins at the British advertising behemoth last month,
with Mark Read exiting after a tumultuous seven-year stint in the role.
WPP has
suffered hit after hit this year, with investors losing confidence amid a messy
reorg of its media division, AI acceleration challenges, and a spate of
high-profile client departures—with both Coca-Cola and Mars migrating their
media accounts to French rival Publicis.
Rose has hit
the ground running in her first two months in the role. She’s overseen a
leadership reshuffle and inked a deal with Google that includes a $400 million
pledge from WPP to integrate the tech giant’s advanced AI tools into WPP Open,
its AI marketing platform. Last week, WPP launched a self-serve version of WPP
Open to court dollars from small businesses and performance marketers.
The company
expects WPP Open Pro, and WPP Open more broadly, to drive much-needed revenue.
Rose views the platform’s underlying common data model as a key differentiator
among agency AI solutions, noting that it helps clients “optimize their entire
marketing investment across the entire marketing function.”
Of these recent
developments, Rose said: “These are all bold and decisive moves that hopefully
give you a sense of our direction of travel, and you can certainly expect more
of the same from us in the months ahead.”
“We need to go
farther and we need to go faster,” she added.
As WPP pours
resources into its AI programs, another priority will be to revitalize WPP
Media, rebranded earlier this year from GroupM. In Rose’s view: “GroupM lost
its way, but I’m very confident in [CEO] Brian [Lesser]’s vision of an open and
privacy-compliant data- and AI-powered ecosystem.”
The media buyer
saw signs of growth in Q3, snagging new business from Mastercard, logistics
titan Maersk, and retailer Marks & Spencer.
WPP said it
will share a more comprehensive strategy plan publicly in the coming
year.
Despite its
financial woes, Rose signaled confidence in the firm’s direction.
“We’ve got
strong foundations, and we’ve got the ingredients we need to succeed, including
amazing clients, strong capabilities, world-class talent, and some of the most
consequential agency brands in the world,” she said. “We have unrivaled global
scale and reach, market-leading technology and technology partnerships that
really give us a competitive edge, and all of that makes this a very exciting
platform for us to build on.”
:::::
WPP CEO
Cindy Rose Calls Performance ‘Unacceptable’ as Full-Year Outlook Slumps
The new boss is
‘moving at pace’ to get the holdco back on track
By Rebecca
Stewart
The numbers
–8.4% –
revenue decline for the quarter, down 3.5% year-on-year on a
like-for-like basis
–11.1% –
decline in revenue less-pass-through costs down overall and 5.9% on
a like-for-like basis
–5.5 – 6.0% –
How much WPP now expects revenue, less pass-through costs, to decline in 2025.
This is a drop from its previous forecast, which predicted a decline
between 3 to 5%.
–$4.3
billion (£3.25 billion) – revenue less-pass-through costs for the quarter.
Watercooler
talk
WPP has
reported its first earnings under the leadership of new chief executive (CEO)
Cindy Rose, who has launched a strategic review aimed at helping the embattled
holdco return to growth.
As revenue
dropped 8.4%, the business has downgraded its full-year guidance for the second
time this year, issuing a fresh profit warning.
In her first
public statement to investors and journalists, Rose said WPP’s performance was
“unacceptable.”
She said the
business was taking action to improve this, including making investments in AI
and simplifying its operational structure.
Former
Microsoft exec Rose took over from longtime WPP boss Mark Read in September.
The business
has faced a challenging first half of the year thanks to client losses on
the media side, including Mars, which it lost to French rival Publicis Groupe.
Before Rose joined, it also undertook a restructuring of its WPP Media
division, which resulted in significant layoffs.
Revenues at WPP
Media were down 5.7%, while the North America market, which is about to face
even stiffer competition as Omnicom Group prepares to close its acquisition of
IPG, dropped 6%.
In her first
two months as CEO, Rose has focused on building up WPP’s AI arsenal, including
inking a $400 million deal with Google and launching WPP Open Pro, an AI
platform marketers can use to build campaigns, develop creative assets, and
activate on their own.
Key quote
“There is a lot
to do, and it will take time to see the impact, but in my first 60 days, we are
already moving at a pace with some initiatives already announced and more to
come,” said Rose.
“We know what
it takes to win: we are optimistic, energized, and confident that we’re
building the right plan and the right culture to secure a bright future for
WPP, our people, our clients, and our shareholders. We look forward to sharing
more details early in the new year.”